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Rules are made to be broken. High level change projects by definition don’t have a rule book. The environment is just too fluid. Yes, process is important, but to effectively get the job done we have to know why the rule or process is in place. Knowing the spirit of the law allows the appropriate execution of the process. We don’t live in a black and white world so process flexibility is necessary. It’s so much better to say to a constituent, “we’re trying to identify areas where we may get in trouble and avoid those problems,” rather than, “they make us do this risk matrix.”
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