Change Leader Bytes
Change Leader Bytes are snippets of change leadership from the field. Click the titles in the left column to access these pearls of advice.
Capture Change
The best time to capture the detail of the changes that are taking place is during the design phase of any change initiative. This is when we see the difference between the old way and the new way. Unfortunately, we really need this information much later at deployment time when we’re ready to conduct a training class. At that point the training person is looking for information on the detail changes which the design person has long since forgotten. Create a way to capture the detail changes identified in design anticipating the need of the deployment people to be able to make the translation for the end user in your new environment.